The Hive Club · maintenance membership
Join the hive. Skip the line.
When the first 105-degree week arrives, every phone in town rings at once. Members are already on the calendar. That alone is worth nineteen dollars a month; the rest is a bonus.
- On time or $50 off
- Price before work
- All brands
Two ways to join
Pick your bee.
Both plans cover one system. Add another for $9 a month. Cancel anytime; there is no fee and no hold music.
Worker Bee
Two tune-ups a year and the front of the line.
$199/yr
You save $29 a year
- Spring cooling and fall heating tune-ups
- Priority scheduling during heat waves
- No after-hours dispatch fee, ever
- 15% off repairs
- Two-year guarantee on member repairs
Queen Bee
Everything, plus cleaner air and bigger savings.
$309/yr
You save $39 a year
- Everything in Worker Bee
- 20% off repairs
- Filters delivered to your door each season
- Annual indoor air quality check
- Condensate drain treatment twice a year
- $250 credit toward a future system
What’s in a tune-up
Twelve points. Zero shortcuts.
Ninety minutes, twice a year, on a checklist you can read over the technician’s shoulder.
- 1Rinse the outdoor coil
- 2Flush and treat the condensate drain
- 3Test capacitors and contactors
- 4Tighten electrical connections
- 5Measure refrigerant pressures
- 6Check temperature split
- 7Inspect the blower and belt
- 8Check the float switch
- 9Test the thermostat and calibrate
- 10Inspect the flue and burners (gas)
- 11Carbon monoxide test (gas)
- 12Replace the standard filter
A membership plan is, at bottom, a bet. You bet a small sum every month that your system will need attention; we bet that regular attention will keep it from needing much. In most years, we both win, which is the rare kind of wager the house actually wants you to take.
The arithmetic is not complicated. Two tune-ups at standard prices run about $238. One avoided after-hours dispatch fee is $79. Fifteen percent off a single fan motor repair saves another hundred or so. The Worker Bee plan costs $199 a year. You can do the rest on the back of the electric bill.
The part that doesn’t fit on a calculator is the phone call in July. Members go to the front of the line. When the waiting list is three days long, the front of the line is the only place anybody wants to be.
Front of the line
Priority windows during heat waves and cold snaps, when everyone else waits.
No after-hours fees
The $79 night and holiday dispatch fee simply doesn’t apply to members.
Longer guarantees
Two years on member repairs instead of one.
Lower bills
Clean coils and correct charge can trim cooling costs noticeably. The system also lasts longer.
FAQ
Membership questions
Didn’t see yours? Bea answers in seconds, day or night — and knows the price list by heart.
Worker Bee is $19 a month or $199 a year. Queen Bee is $29 a month or $309 a year. Both cover one system; additional systems are $9 a month each.
Any time, with no fee. Monthly members simply stop paying. Annual members get a prorated refund minus any discounts already used.
A twelve-point inspection and cleaning: coil rinse, drain flush and treatment, electrical tightening, refrigerant and temperature checks, blower inspection, and for gas heat, a carbon monoxide test.
Two tune-ups alone run about $238 at standard prices. Add one avoided dispatch fee or one discounted repair and the membership has paid for itself. The fewer breakdowns are a bonus.
Yes. It transfers to the new owner, which makes a nice line in the listing.
Ready when you are
Your first tune-up is a click away.
Book it now and your membership starts when the technician arrives. Cancel anytime, no fee.
A person answers 24/7 · On time or $50 off