Privacy, in plain English.

This policy covers HVAC Web Designers at hvacwebdesigner.com. The short version: we collect what we need to answer you and improve the site, we sell none of it, and we treat your information the way we would want ours treated. The longer version follows.

What we collect

• What you send us. When you submit a form or use a free tool, we receive what you typed — name, email, phone, company, website address, and your message or tool inputs. That is stored securely so we can respond and keep our records straight.
• Basic technical information. Like nearly every site, we log page visits, approximate region, browser type, and referring pages. We use a hashed form of your network address for spam prevention and never store it raw.
• Free tool activity. When you run one of our tools, the inputs and generated results are logged so we can improve the tools and, where you provided contact details, follow up as you requested.

What we do with it

• Answer your inquiries — the primary purpose and usually the only one.
• Send transactional email through Postmark, our email provider, when you request contact or results.
• Process AI-tool requests through established AI providers; inputs are sent to generate your result and are subject to those providers’ terms.
• Understand which pages and tools help visitors, so the useful things get more attention.

What we never do

• Sell, rent, or trade your information. Not to anyone, not for anything.
• Add you to marketing lists you did not ask for.
• Store payment card details — we do not collect them on this site at all.

Cookies

This site runs with minimal cookies — those necessary for the site to function. We do not deploy advertising trackers or cross-site profiling. If that ever changed, this page would change first and say so plainly.

Your choices

Want your information corrected or deleted? Email casey@hvacwebdesigner.com and it will be handled personally, promptly, and without a form letter. You may also request a copy of what we hold about you, which is usually exactly what you typed into a form once.

Questions

Write to casey@hvacwebdesigner.com or call (210) 555-0199. The person who answers is the person responsible for this policy, which is a shorter chain of accountability than most privacy policies can offer.