A dead website in this trade is a dead phone, and WordPress dies in recognizable ways: the white screen after an update, the pharmacy spam lurking in your service pages, the hosting suspension email written in polite menace, the contact form that quietly stopped delivering leads in March. Whatever the symptom, the treatment starts the same hour you call — stabilize the patient, take a full backup, and get the site answering customers again before we discuss anything else.
What gets repaired
- Hacked-site cleanup: malware removed, backdoors closed, blacklist delisting filed with Google — reputation damage stops compounding.
- White screens and fatal errors traced to the guilty plugin or theme and rolled back or patched.
- Broken booking and contact forms restored, because a form that swallows leads is a missed call in writing.
- Update gridlock untangled — the stack of pending updates nobody dared click, applied in the right order on a staging copy first.
The honest debrief
Repair ends with a plain-English answer to the only question that matters: why did this happen, and will it happen again? Sometimes the honest answer is a cheap one — a rogue plugin, now gone. Often it is structural: twenty-three strangers running the site, per our filing on the plugin economy, and no repair changes the arithmetic. When that is the diagnosis, you will hear it straight, along with what a permanent replacement costs — and when repair is genuinely enough, you will hear that too, because a builder who prescribes surgery for a splinter is not a builder you call twice.
Either way the repair stands on its own: fixed, hardened, documented, and billed flat — no retainer required, no hostage-taking of your logins. The ten-day rebuild will still be here if the patient relapses. Call the number at the top; broken sites jump the queue.